Collection of Personal Information
We collect personal information about you in various ways, including:
Information you provide directly to us, such as your name, address, phone number, email address, date of birth, health history, and insurance information.
Information we collect from your healthcare providers, such as your medical records, laboratory results, and prescriptions.
Information we collect during your visits to our clinic, including the results of any tests, examinations, or treatments we administer.
Use of Personal Information
We use your personal information to:
Provide medical care, including diagnosing and treating your health conditions.
Communicate with you about your appointments, treatment plans, and follow-up care.
Bill and process payments for our services, including working with your insurance company or other third-party payers.
Improve the quality of our medical care, including conducting internal audits and quality assurance reviews.
Disclosure of Personal Information
We may disclose your personal information to:
Other healthcare providers involved in your care, such as referring physicians, specialists, and pharmacists.
Your insurance company or other third-party payers to obtain payment for our services.
Regulatory agencies, as required by law, such as for reporting communicable diseases or complying with mandatory reporting requirements.
Legal authorities, if we are compelled to do so by a court order or subpoena.
We will not sell, rent, or share your personal information with third parties for marketing purposes without your explicit consent.
Safeguarding Personal Information
We take the security of your personal information very seriously. We have implemented physical, technical, and administrative safeguards to protect your personal information from unauthorized access, use, disclosure, or destruction. These safeguards include:
Secure storage of paper records in locked cabinets and restricted access areas.
Electronic records stored on password-protected systems with up-to-date security measures.
Regular training for our staff on privacy and security best practices.
Limiting access to your personal information to only those employees who need it to provide medical care or perform necessary administrative tasks.
Your Rights Regarding Personal Information
As a patient of Holland Clinic, you have the following rights regarding your personal information:
The right to access your personal information and request a copy of your medical records.
The right to request corrections or updates to your personal information if it is inaccurate or incomplete.
The right to request restrictions on the use or disclosure of your personal information, subject to applicable laws and regulations.
The right to voice concerns or complaints about our privacy practices, either directly to us or to the appropriate regulatory agency.
Mark J. Holland, MD
2440 Louisiana NE,
Albuquerque, NM 87110
Your trust and privacy are essential to us, and we are committed to maintaining the confidentiality and security of your personal information.